>>> PRESS_RELEASE
MFOUR ADDS ANOTHER 1M+ CHATGPT CONVERSATIONS LAST MONTH, EXTENDING FULL CONSUMER JOURNEY VISIBILITY|||MFOUR ADDS ANOTHER 1M+ CHATGPT CONVERSATIONS LAST MONTH, EXTENDING FULL CONSUMER JOURNEY VISIBILITY|||
Location-Triggered Surveys

Ask Shoppers What They See —
Not What They Remember.

GPS-verified surveys reach consumers the moment they enter — or leave — a store. No recall bias. No self-reported visits. Just validated feedback at the Point of Emotion®.

Survey Triggered

Consumer entered geofenced location

~10s

Trigger Latency

GPS

Verified Visits

0%

Fraud Rate

Geofence Set
Consumer Enters
Survey Triggers
Insights Delivered
Two Survey Models

Two Ways to Capture
Location-Triggered Feedback

Location surveys aren't one-size-fits-all. Choose real-time in-store intercepts for mid-experience capture, or exit intercepts for post-visit reflection — both GPS-verified.

Real-time

In-Store Intercept

Fires within ~10 seconds of entry

Surveys fire within seconds of a consumer entering a geofenced location. You reach them mid-aisle, mid-decision, mid-experience — when the shelf is in front of them and the emotion is live.

Best for
Shelf-level insights and in-aisle product photography
Live decision-making and product consideration research
Display and signage audits with visual evidence
Staff interaction and demo experience capture
Post-visit

Exit Intercept

Fires after leaving — open 24 hours

Surveys fire after the consumer leaves the location and stays open for 24 hours. The experience is still fresh, but the shopping trip isn't interrupted — capturing reflection without disruption.

Best for
Decision-making reflection and purchase drivers
Category-intender screening and qualification
Full-visit satisfaction without in-store bias
Competitive cross-shopping and brand switching analysis

MFour’s ability to trigger GPS-verified surveys in real-time meant we could get visibility into a key customer we had little information on previously.

Under Armour

Shopper Insights Team

Under Armour

Use Cases

Business Questions Answered with
Location-Triggered Surveys

From brand lift measurement to competitive intelligence, capture the truth of the visit — not the memory of it.

Visit Pattern Targeting

Identify who visited your locations or competitors'. Track loyal, agnostic, and lapsed visitors — then survey to understand what drives their choices.

Loyalty segmentationLapsed visitor recoveryCross-shopping patterns

Brand Perception

Measure how consumers perceive your brand vs. competitors immediately after a verified visit — not weeks later from a recall-based panel.

Post-visit brand healthCompetitive positioningAttribute tracking

Brand Lift

Tie specific exposures — OOH billboards, in-store signage, promotional displays, new packaging — to measured shifts in awareness, favorability, and purchase intent.

OOH ad measurementDisplay impactCampaign effectiveness

Customer Experience

Capture end-to-end in-store experience — service quality, store cleanliness, wait times, staff interactions — from consumers confirmed to have actually been there.

Service quality scoringStaff interactionsEnvironment audits

Competitive Intelligence

Survey cross-shoppers or competitor-exclusive shoppers to understand what drew them there, how they rate the experience, and what would pull them to your brand.

Win/loss analysisCompetitor benchmarkingSwitcher profiling

Audience Profiling

Build behavioral and attitudinal profiles of consumers who visit specific location types — demographics, media habits, purchase drivers — grounded in observed visits.

Behavioral segmentationMedia consumptionPurchase motivation

Powered by the Largest First-Party Consumer Panel in the U.S.

Every location-triggered survey runs on MFour's opted-in, verified panel — the foundation that makes GPS-verified, point-of-emotion research possible at scale.

13M+

Opted-In Consumers

2,000+

New Panelists Daily

50%

Response Rate (5-10x industry)

9

Connected Data Streams

Fair Trade Data — 100% opt-in, 10x industry compensation, verified identities.

How It Works

Insights in Three Steps

Define your audience. We handle the rest.

01

Define Your Audience

Select the locations to geofence, set demographic filters, and choose in-store or exit intercept timing. MFour's 13M+ first-party panel ensures you reach real consumers who actually shop your category — not scraped lists or programmatic audiences.

Geofence any location, nationwide
02

We Handle the Details

MFour manages recruiting, GPS validation, and quality control. Blind rotating screeners verify actual presence — showing five location types and asking which one was visited — confirm demographic fit, and validate category-intender status. Every respondent is verified, not self-reported.

Recruiting · Screening · Validation — all managed
03

Launch in 24 Hours

Real-time results stream in as surveys complete. AI-powered insights through MFour’s DANI™ surfaces patterns instantly — no data wrangling, no waiting weeks for a report. Ask DANI anything about the results or even generate the full, polished report.

Real-time results + AI-powered insights
MFour Studio — survey management dashboard with Build my survey dialog
Why MFour

Why MFour for GPS-Triggered Surveys

Traditional panels rely on memory-based claims and self-reported visits. MFour replaces guesswork with GPS-verified, behavior-triggered intelligence.

Visit Verification
Self-reported — "Did you visit McDonald's in the last 24 hours?"
GPS-confirmed — the visit either happened or it didn't, and we know which
Survey Timing
Days or weeks after the event — memory fades, details blur
Within ~10 seconds of geofence trigger — Point of Emotion®, not point of recall
Respondent Quality
Inferred demographics, third-party audiences stitched from signals
First-party validated panel — real consumers with verified demographics
Recall Accuracy
Memory-based, bias-prone — consumers conflate or misremember experiences
Near-zero bias — captured while the shelf is in front of them and the emotion is live
Screening
Basic demographic filters with no visit validation
Blind rotating screeners eliminate false positives, verify presence, confirm category fit
Evidence Capture
Text survey responses only — no visual proof
In-aisle photos, shelf context, video — visual evidence of how products appear in retail
Speed to Insight
Weeks for fielding, analysis, and reporting
Launch in 24 hours — real-time results with AI-powered pattern detection
Panel Scale
Fragmented, router-based recruitment — small, slow to deploy
13M+ opted-in consumers, 2,000+ new panelists daily, deployable nationwide
Audience Diversity
Email/desktop-heavy panels skew older and underrepresent young males, Black, and Hispanic consumers
Mobile-first panel naturally reaches younger, multicultural audiences — the consumers hardest to find on traditional panels
Fielding Speed
Days to weeks for quota fills — especially slow for hard-to-reach demographics
Fastest response rates in the industry — highly active mobile app panelists respond to alerts instantly to fill quotas
Data Connectivity
Survey responses exist in isolation — no behavioral context
9 connected data streams per consumer — web, app, purchase, location, ChatGPT conversations, and more
DANI — AI-Powered Insights

Go Beyond What They SaySee What They Do

Surveys capture why. MFour's DANI™ contextualizes surveys with the what — connected behaviors across 9 data streams, from ChatGPT to checkout for full consumer journey mapping.

mfourstudio.com/dani
Connected Consumer Journey — One Identity, 9 Data Streams

What did verified Target visitors do before and after their trip last week?

Web Research3 days beforeBrowsed competitor sites
ChatGPT1 day beforeAsked about product reviews
App Usage2 hours beforeOpened store app for deals
Store VisitGPS verifiedEntered geofenced location
SurveyPoint of Emotion®Captured in-store feedback
Purchase12 min later$47.92 transaction verified
ReceiptSame dayFull basket captured
Cross-Shoppers

142K

Avg. Visit Freq.

2.3x

Pre-Visit Research

71%

Conv. Rate

43%

Top Apps Used Within 30 Min of Store Arrival

Target Circle
78%
Walmart
64%
Amazon Shopping
52%
Google Maps
41%
Ibotta
29%
Key Insight

67% of verified Target visitors researched products on competitive apps and websites within 24-hrs of arriving while 27% did the same within 30-min of walking into Target.

Ready to Capture the Truth of the Visit ?

Whether you need in-store intercepts, exit intercepts, or both — we'll help you design a study that reaches consumers at the moment that matters.