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Resources / Client Stories

Our clients, in their own words.

Named clients, real engagements, and the methodology behind every number.

A roadside billboard advertising "The New Double Cheeseburger" with a large photograph of a double cheeseburger and fries, lit by overhead floodlights against a blue sky
A quick-service restaurant brand
Quick-service restaurants
OOH Ad Measurement

How a QSR out-of-home campaign drove a 39.1% lift in foot traffic

A QSR campaign ran June to August 2025 with brand lift and foot traffic measured together rather than separately. iOOH™ Attribution tied a 39.1% foot traffic lift — 88K incremental visitors and 735K incremental visits — to OOH exposure.

iOOH™ Attribution
An older man with white hair and a blue denim jacket standing in a supermarket’s refrigerated aisle, smiling as he reads the label on a small blue package
A large CPG company
Consumer packaged goods
Survey Projects

How a CPG company found its shelf budget belonged at Dollar General, not Family Dollar

A large CPG company needed to secure high-ROI shelf space in the dollar channel. Behavioral data on Dollar General and Family Dollar shoppers showed its likely buyers reached Dollar General at 51% against Family Dollar’s 24% — twice as often.

vSurveys+™ analysis
A man and a woman, both wearing glasses, leaning together and smiling at a smartphone they are holding in a brightly lit electronics store
A major cell phone brand
Mobile carrier retail
OmniTraffic Data

How one difficult store visit sent shoppers to Walmart, Target and a competitor’s site

A major cell phone brand split store visitors into those who easily accomplished their visit and those who did not, then watched where each group went for the next 14 days. The difficult group visited Target 70% more often and competitor websites up to 33% more often.

vSurveys+™ intercept survey
A woman in a red knit beanie and pale grey coat smiling as she looks into a lit shop window, a mannequin in a padded jacket beside a large red SALE sign
A large OOH Ad Agency
Out-of-home advertising
OOH Ad Measurement

How an OOH agency proved a +73% lift in validated visitation

A large OOH ad agency ran a digital out-of-home campaign to drive awareness and usage of a mobile payment service through banking apps. Opinions collected within hours of a validated ad-location visit, measured against an unexposed control group, showed a +73% lift in validated visitation after exposure.

iOOH™ analysis
A woman in a beige top standing in a lit grocery aisle, holding a snack package and studying it with one hand on her neck
A retailer
Retail stores
Survey Projects

How exit intercepts with non-buyers closed a $5 billion hole in sales

Every day, non-buyers walked out of this retailer’s stores empty-handed, taking roughly $5 billion a year in sales with them. Exit intercepts with validated store shoppers found 29% of intended shoppers couldn’t find what they came for, and the retailer used the data to stock what non-buyers wanted.

Surveys On The Go® exit intercepts
Three people laughing at a counter in a brightly lit electronics store, a salesman showing a young couple an open laptop with wall-mounted televisions behind them
A multi billion-dollar laptop brand
Consumer electronics
OmniTraffic Data

Why 64% of in-store shoppers research online before they walk in

A multi billion-dollar laptop brand wanted the full path to purchase, not just the part inside the store. OmniTraffic® data on consented first-party panelists found 64% had researched online within two weeks of the visit — and 13% went back online after leaving.

OmniTraffic® data
A smiling woman in a yellow bikini sitting on pale sand in bright sunlight, dabbing white sunscreen onto her nose with another blob on her shoulder
Coppertone
Sunscreen
Survey Projects

Coppertone’s in-store displays: 63% recall at Walmart and 72% repurchase intent

Coppertone wanted to know what shoppers thought of its Target and Walmart displays. Surveys On The Go® reached natural purchasers who had seen them and captured feedback at shelf, checkout and home: 63% recalled the ad at Walmart against 45% at Target, and 72% of Walmart buyers were extremely likely to repurchase.

Surveys On The Go®
A family of four laughing together on a living-room couch, the parents and two young children sharing a large glass bowl of popcorn while watching television
A new snack brand
Packaged snacks
Survey Projects

A new snack brand’s take-home test: 92% likely to repurchase

A brand-new family snack needed every detail of its first shopper experience, from the aisle to the living room. Surveys On The Go® caught natural purchasers in-store and followed them home, where 92% said they were likely to repurchase.

Surveys On The Go® take-home test
Two breaded chicken sandwiches with pickles, sitting on Chick-fil-A® wrappers next to a carryout bag and a sauce packet on a terrazzo ledge, with a city sidewalk visible through the window behind
Chick-fil-A®
Quick-service restaurants
Survey Projects

How Chick-fil-A® built a 37-point lead on customer experience

There is a reason Chick-fil-A® is one of the most successful and frequented fast-food chains in the United States, and it is more than the sauce. A survey of 1,800 recent fast-food buyers found 92% satisfied, and Chick-fil-A® ahead of the next competitor in its QSR category on customer experience, cleanliness and food.

Point of Emotion® survey
A double cheeseburger with melted cheese, lettuce, tomato and red onion on a wooden board, against a dark wood background
A famous cheese brand
Cheese
Survey Projects

How a cheese brand’s YouTube ads hit 44% recall and 45% attention

A famous cheese brand needed to know how well its product ads were doing on YouTube, so two ads were served to a mobile panel in real feeds and surveyed at the Point of Emotion®. 44% recalled the brand and 45% found the Product A ad attention-getting, while only 13% were able to tie the brand name to the ad.

Point of Emotion® ad test
A woman in a sun hat and sunglasses outdoors, drinking sparkling water from a clear cup garnished with a slice of watermelon
LaCroix
Sparkling water
Survey Projects

How a Point of Emotion® survey exposed LaCroix’s 22-point findability gap

LaCroix is a top brand in a category the research calls extremely crowded. In-aisle intercepts asked sparkling water drinkers to photograph the shelf they were standing at, and found a 22-point findability gap between light and heavy users.

Point of Emotion® survey
A man in a red checked shirt leaning over two planks on sawhorses, marking a measurement with a pencil and tape measure, a hammer and screws beside him
A major hardware brand
Hardware
OOH Ad Measurement

How a hardware brand hit 54% ad recall and a 157% lift in store visits

A hardware brand needed proof that its out-of-home campaign — bulletins, posters and place-based fliers aimed at Hispanic males — was driving foot traffic, or future outdoor ads were off the table. Geofenced surveys triggered the moment panelists walked by an ad found 54% recall, a 34% increase in purchase intent and a 157% increase in store visitation against a non-exposed control group.

Point of Emotion® survey

Path-to-purchase blind spots?

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